After being honoured by receipt of the ‘Staatswappen’ in 1983, the year 1997 marked the introduction of a quality management system in line with the strict ISO-norms, thus a logical continuation of the commitment to quality within the company. Exact complaint analysis, careful selection of partners, suppliers and associates, and above all, comprehensive internal and external employee training are just some of the many instruments used to assure the highest standards are attained and maintained.
The uppermost goal for every member of the Wildenhofer Group is customer satisfaction. This is something we belive is made up of three factors: